Temenos Lifecycle Management Suite - Origination Product Guide
Create a Counteroffer
| Administrator Guide > Rules Management > Rules Management - Available Templates > Vocabulary Template Examples > Create a Counteroffer |
Within Rules Management, administrators have the ability to author business rules that automatically create counteroffers. Using the Create a Counteroffer action template, institutions are able to define whether a counteroffer should decrease or increase the requested amount and/or term. This template begins at the original loan terms and processes adjustments in a given direction. Adjustments are stopped when an automatically approved counteroffer is added, there are no more possible adjustments, or the max iterations parameters are hit.
To begin authoring this type of rule, navigate to System Management > Origination > Rules Management and click 
to open Rules Manager. Create a new rule using the EventProcessing category.
Within the If Statement, define the conditions which must be met to trigger automatic counteroffer processing. For example:
When authoring the Then Statement, select the "Create a counteroffer" action template. Upon selecting this template, the following vocabulary populates: "Create a counteroffer that <select an action> by <enter value>."
Within this template <select an action> contains the following options:
| Action | Description |
| Decreases Requested Amount | Allows institutions to define the interval amount the loan amount is decreased by until either the counteroffer is approved or the max interval count is reached. |
| Decreases Term | Allows institutions to define the interval amount the loan term is decreased by until either the counteroffer is approved or the max interval count is reached. |
| Increases Requested Amount | Allows institutions to define the interval amount the loan amount is increased by until either the counteroffer is approved or the max interval count is reached. |
| Increases Term | Allows institutions to define the interval amount the loan term is increased by until either the counteroffer is approved or the max interval count is reached. |
Once the action is determined, define the interval which the loan amount/term is increased or decreased by within the <enter value> field.
The example below provides a demonstration of a rule that automatically generates counteroffers if an application under $30,000 is automatically declined. Counteroffers continue to generate in decreasing intervals of $500, until either the counteroffer is approved or the max interval count is reached.
